About Our Service Model

The Oasis Service Model provides each client with access to day-to-day support from a Core Human Resources Services Team and a Dedicated Operations Services Team. These two teams are available as the first line of contact for their respective areas of expertise. Clients also have the ability to contact specialists within our key functional areas – Human Resources Services, Employee Benefits, Payroll Administration and Risk Management – to gain access to strategic deliverables or specialized support on an as-needed basis.

Core HR Services Team

Designed to provide maximum flexibility, the Core HR Services Team provides access to both 24/7 support, as well as a client-dedicated HR Consultant who is specifically knowledgeable on the needs of the assigned client. Key areas of support include providing: 1) Key Deliverables (e.g., customized Employee Handbooks); 2) Regulatory Support (e.g., Employee Posters); and 3) Day-to-Day Support (e.g., HR Consultation). The Core HR Services Team is staffed with certified HR professionals who can provide assistance with any Oasis Service area.

Dedicated Operations Services Team

The Dedicated Operations Services Team provides access to a specialized team trained on the individual needs of the assigned client. Key areas of support include providing: 1) Key Deliverables (e.g., Benefits Enrollment); 2) Regulatory Support (e.g., Employee Onboarding); and 3) Day-to-Day Payroll Administration (e.g., Payroll Processing). This team also provides hands-on support for many worksite employee-driven requirements.

Department Specialists

These two teams are available as the first point of contact for their respective areas of expertise. Clients may also directly contact specialists within our key functional areas – HR Services, Benefits, Payroll and Risk Management – to gain access to strategic deliverables or specialized support on an as-needed basis.

When you partner with Oasis, we are at your side, around the clock. Our team is available to provide you with the dedicated support you need to stay focused on what matters most: developing and retaining your customers.