About Our Service Model

The Oasis Human Resources Service Model provides each client with a two-point of contact Client Services Team comprised of a Relationship Manager, Human Resources and a Payroll Account Manager.  While you may work with other departments on specific matters, this experienced team is dedicated to working together to provide you with knowledgeable and service-obsessed service in these areas.

Relationship Manager, Human Resources

Your Relationship Manager, Human Resources manages your overall relationship and supports you in all areas of HR, including growth goals and strategy. This person will consult with you on all employee relations and performance management needs, as well as deliver updates, support, and information on compliance regulations. Your Relationship Manager, Human Resources will also provide training support for you and your employees and be your direct point-of-contact for the Benefits Annual Enrollment Process.

Payroll Account Manager

Your Payroll Account Manager is your day-to-day contact and handles all payroll-related activities including payroll processing, maintaining employee records, garnishments, time and attendance, and W-2 production. Additionally, your Payroll Account Manager has access to your account information and is trained to answer most basic questions and/or find out the answers for you.

Your Relationship Manager, Human Resources and Payroll Account Manager both utilize the Oasis HRIS system to ensure your information is integrated and available.

All of my questions have been dealt with in a very timely manner. I like having dedicated contacts. It allows me to form a working relationship with a couple of people, rather than calling a 1-800 number and being put in a queue for the next available representative.

- Chris R. Retail Industry

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