Restaurant Chain Partners with Oasis Outsourcing to Grow its Business
Hospitality clients, such as restaurants, tend to have unique challenges related to employee turnover and compliance. Oasis Outsourcing offers specific Human Resources solutions for the restaurant industry.
How it All Started: EEOC Claims, Lawsuits and Workers’ Comp Claims
It began nearly six years ago when a growing restaurant chain reached out to Oasis for help. An increasing number of EEOC claims, lawsuits and workers’ compensation claims were burdening management and taking the focus away from the core business. Not only was this a time-consuming distraction, but without proper documentation or process in place for hiring and firing or consideration for applicable state or federal employment laws, the business was exposed to significant financial risk.
When the restaurant selected Oasis as its partner, Oasis’ team of Human Resources professionals conducted interactive trainings for managers in the areas of employment law, harassment, progressive discipline, and proper documentation practices for hiring and firing as well as provided consultations on specific employment matters. During the first year, the number of lawsuits and EPLI claims was down significantly and this trend has continued, including more than two years with no claims at all. Additionally, improved safety practices have also led to a reduction in workers’ compensation claims, resulting in more money staying in the restaurant’s pockets.
The Next Challenge: Reducing Turnover
It’s well known that high turnover is a fact of life in the restaurant industry. However, to retain key employees, this restaurant chain took a progressive step forward and not only adopted Oasis’ medical benefits, but also instituted Oasis’ 401(k) plan. Oasis handles the Affordable Care Act (ACA) tracking, reporting and compliance, and proactively identifies hourly employees that are eligible for benefits. Turnover at some levels and seasonal hiring are of course still part of the restaurant business, but Oasis’ electronic onboarding makes it a seamless process to quickly bring on new employees.
The partnership between the restaurant and Oasis resulted in drastically lower lawsuits and workers’ compensation claims and decreased turnover of key employees.
Click here for more information on Oasis HR Solutions for Restaurants.